Terms & Conditions


We at Frontiers Woman are committed to protecting your privacy. We only use the information that is collected from you lawfully and in accordance with the new GDPR legislation. We use the information you give us to process your online orders and to help us improve the service we provide. We will use the information collected to personally keep in touch and let you know about offers / sales / promotions only if you have opted to receive these communications. If you no longer wish to receive this information you can opt out at any time by contacting us direct or clicking on the footer of any marketing email.

We do not share any of your details with other companies other than those that need it to provide your delivery.



To make this site work properly, we sometimes place small data files called cookies on your device. 

What are Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do you control cookies

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.


VAT will automatically be excluded on EU sales at checkout. There may be additional taxes and duties that are not included when shipping to countries within the EU. Due to being out with our control, these amounts are the sole responsibility of the customer. If purchases are returned to us due to unpaid customs charges, any fees outstanding will be deducted from any refund due, together with any initial shipping charges.

Finally, if you wish to return an item you must clearly state ‘RETURNS’ within our address to eliminate any additional customs charges. Any additional fees will be deducted from any refund due.

Please note that during this initial stage, our courier (DHL) expect slight delays to their usual delivery times.


An order is only accepted when the goods are dispatched. Any e-mail sent to the customer beforehand is simply an acknowledgement of receipt.


Earrings: due to hygiene reasons, earrings are non-returnable.

Socks: due to socks' personal nature and to keep the highest standard of cleanliness, socks are non-returnable.


Available to new customers only. Excludes Socks, Sale and Gift Vouchers. Code expires 14 days after sign-up. Offer can be withdrawn at any time. Customer can unsubscribe from newsletter at any time by clicking 'Unsubscribe' within the footer on any newsletter. Alternatively, they can request by contacting us at info@frontiers-woman.com.


Excludes Sale, Jewellery, Rachel Comey Accessories, Socks and Vouchers. Ends at midnight on Monday.


If you have any queries or questions regarding our Terms and Conditions or Customer Services please contact us at our contact address.